NDLI: A comparative study of anti-phishing preparedness of Hong Kong and Singapore banks

Content Provider	IEEE Xplore Digital Library
Author	Bose, I. Leung, A.C.M.
Copyright Year	2007
Description	Author affiliation: Univ. of Hong Kong, Hong Kong (Bose, I.; Leung, A.C.M.)
Abstract	Phishing poses a huge threat to the e-commerce industry. Not only does it shatter the confidence of customers towards e-commerce, but also causes electronic service providers tremendous economic loss. In order to safeguard the interests of customers, both academia and industrial practitioners have proposed various anti-phishing measures and online security policies. In this paper, we investigate the banking industry, which is one of the frequent targets of phishing, of two prominent international financial hubs - Hong Kong and Singapore. Our goal is to assess how well banks are prepared against phishing by analyzing security information available on their official Web sites. The result shows that among the four types of phishing attacks, banks in both places are well prepared to handle bogus Web sites but are inadequately prepared to handle phishing emails. In terms of method of presentation of security information, banks in both regions generally preferred FAQs and demonstrations. Despite some similarities, it is found that some regional factors like government advocacy played a significant role in adoption of the security measures. Through this research, we hope to give insights to both industry practitioners and academic researchers about preparedness of banks against phishing.
Starting Page	1893
Ending Page	1897
File Size	304154
Page Count	5
File Format	PDF
ISBN	9781424415281
DOI	10.1109/IEEM.2007.4419521
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2007-12-02
Publisher Place	Singapore
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	phishing Government banks Banking Electronic mail Electronic commerce Application software Gain control Computer crime Information analysis fraudulent emails Information security Anti-phishing fraudulent Web sites Skin identity theft
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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