NDLI: Web service-based e-Government public service channels workflow integration and simulation

Content Provider	IEEE Xplore Digital Library
Author	Li Ping
Copyright Year	2011
Description	Author affiliation: School of Economics and Management, Tongji University, Shanghai, China (Li Ping)
Abstract	E-Government has aggressively promoted the provision of government. However, current e-Governments can not enable these service channels to workflow integration process very well. This paper is devoted to presenting a systematic workflow integration method for e-Government public service channels integration. There are three main public service channels, including phone service channel, network service channel and field service channel. The multi-service channels for e-Government content of web service-based platform and application model is present, before web service platform-based on e-Government system architecture is then proposed. The framework of e-Government service channels supporting e-Government service is then shown. The framework has four layers: data layer, service layer, function layer, and interface layer. The e-Government workflow process is then discussed in detail. After the public service channels of e-Government workflow process analysis based on web service technology, the mathematical definition of the workflow and specific construction method is proposed to achieve e-Government dynamic workflow process. Then the model application and simulation can be analyzed and certificated based on Petri net. Therefore, the idea to use e-Government to guide the collaborative workflow management, with advanced workflow technology to support collaborative environment, to better achieve the standard and efficient information technology requirements. The service channels workflow process of e-Government for declaring Hukou is given as an example, which demonstrates that this method is obviously helpful for e-Government public service channels workflow integration.
Starting Page	333
Ending Page	338
File Size	981900
Page Count	6
File Format	PDF
ISBN	9781612844855
e-ISBN	9781612844862
DOI	10.1109/ICCSN.2011.6014063
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-05-27
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	e-Government Petri-net workflow integration service channel Internet Reliability collaborative workflow web service Electronic government
Content Type	Text
Resource Type	Article

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