NDLI: Designing an organization structure for large and complex IT programs using the Viable System Model(VSM)

Content Provider	IEEE Xplore Digital Library
Author	Kummamuru, S. Hussaini, S.W.
Copyright Year	2015
Description	Author affiliation: Bus. Syst. & Cybern. Centre, Tata Consultancy Services Ltd., Hyderabad, India (Kummamuru, S.; Hussaini, S.W.)
Abstract	Management of large and complex Information Technology (IT) programs, involving a combination of several Software development projects along with non IT projects which form part of an organizational program is an enormous challenge. It becomes increasingly difficult, given the numerous stakeholders, dimensions and aspects it has to deal with, which includes changing business environments, project types, business domains and technology. Programs are generally planned and delivered through the industry standard frameworks like Managing Successful Programs (MSP®) of the Her Majesty's Office of Government and Commerce OGC of UK or Program Management Professional (PgMP) of the Project Management Institute PMI. These industry standard program management frameworks provide program governance structures that are hierarchical. The organization structure of such a system or program often leads to inadequacies in the roles and responsibilities which are defined and also added on an ad hoc basis. The mechanistic approach to the structure of a large programs leads to inadequacies leading to a struggle dealing with large programs. Therefore designing the Program management functions requires understanding the aspects of its operations, structure, governance, processes and competencies. It is a complex interface between several aspects. A metaphor like a Viable System Model (VSM) will help us identify a structure which will make management of the programs viable and manageable. This paper presents a design for an organization structure to manage large programs from the perspective of the cybernetic theory of organization structure, namely the Viable System Model. The design includes inputs of a survey conducted across a cross section of IT program managers from various business domains namely insurance, telecom and healthcare. It ensures roles are defined to handle program related responsibilities in a coherent way.
Starting Page	1
Ending Page	5
File Size	552043
Page Count	5
File Format	PDF
ISBN	9781479986392
ISSN	21593450
e-ISBN	9781479986415
DOI	10.1109/TENCON.2015.7372958
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-11-01
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Lead Organizations Program management structure Complexity Viable Systems governance
Content Type	Text
Resource Type	Article
Subject	Electrical and Electronic Engineering Computer Science Applications

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

A framework based approach to manage complex enterprises using Stafford Beer's viable system model and heterarchy

Architectural complexity analysis for large-scale emergency rescue management systems: A preliminary study

Research on organizational structure based on Viable System Model: How to diagnose the problem of management from the view of knowledge

Cybernetics Framework for addressing the people related challenges in an IT Services organization

The application of the viable systems model to information technology governance.

Systems theory, systems thinking

A Systems Approach to Corporate Sustainability in Energy Management of Industrial Units

Management cybernetics: computer simulation models of operational management organizations.

Developing an Organization Design Framework and Sample Based on the Total Relationship Flow Management Theorems

Designing an organization structure for large and complex IT programs using the Viable System Model(VSM)

Similar Documents

A framework based approach to manage complex enterprises using Stafford Beer's viable system model and heterarchy

Architectural complexity analysis for large-scale emergency rescue management systems: A preliminary study

Research on organizational structure based on Viable System Model: How to diagnose the problem of management from the view of knowledge

Cybernetics Framework for addressing the people related challenges in an IT Services organization

The application of the viable systems model to information technology governance.

Systems theory, systems thinking

A Systems Approach to Corporate Sustainability in Energy Management of Industrial Units

Management cybernetics: computer simulation models of operational management organizations.

Developing an Organization Design Framework and Sample Based on the Total Relationship Flow Management Theorems

Designing an organization structure for large and complex IT programs using the Viable System Model(VSM)