NDLI: The rise of taylorism in knowledge management

Content Provider	IEEE Xplore Digital Library
Author	Kennedy, D. Nur, M.
Copyright Year	2012
Description	Author affiliation: Kennedy Technical Services Inc, Edmonton, AB, Canada (Kennedy, D.) \|\| Atehkamek Transportation, Anzac, AB, Canada (Nur, M.)
Abstract	Interviews with engineers near retirement suggest that engineering work has become more prescriptive over the span of their careers. Work is now highly controlled by procedures and increased approvals from senior management. This approach to work is paralleled by Frederick Taylor developing scientific management at the turn of the 20th century. Drivers for regimented processes may be higher employee turnover and lower knowledge retention in modern workplaces. A seven year old organization is studied. Problems with the quality of past engineering work were highlighted by senior management and tight controls were implemented as a means to improve operations. The workflow for a typical project is tracked, demonstrating the effort required to move it through the various gates established to control the final product. Middle management acknowledges that executing any project is unacceptably slow and the costs are too high. Establishing clearly defined roles and responsibilities hinders effective project management as identified by best practices. As the tight control on the work hinders the engineers' sense of accomplishment, turnover remains high. This justifies the need for higher levels of documentation to assure smooth transitions during handover to the new employee, and the cycle continues.
Starting Page	2283
Ending Page	2289
File Size	377642
Page Count	7
File Format	PDF
ISBN	9781467328531
e-ISBN	9781890843250
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-07-29
Publisher Place	Canada
Access Restriction	Subscribed
Rights Holder	PICMET (Portland Intl conf on Manage
Subject Keyword	Companies Logic gates Materials Technology management Retirement Iron
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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