NDLI: The development of a model for dealing with disruptive emergent contextual and technological change: A resiliency perspective

Content Provider	IEEE Xplore Digital Library
Author	Weeks, R.
Copyright Year	2012
Description	Author affiliation: Graduate School of Technology Management, University of Pretoria, South Africa (Weeks, R.)
Abstract	A distinguishing characteristic of the twenty-first century is the increasing emergence of unforeseen, unexpected and highly disruptive contextual and technological change that have a very disruptive effect on the operations of manufacturing and services institutions. These institutions at an operational level need a sense of order and stability to function. This implies the need for a “sponge effect” to absorb the disruptive impact, while addressing the consequences stemming from the contextual and technological change. It is the contention within this paper that resiliency management could well serve as the sponge effect. The model developed is based on the Cynefin Framework that draws a distinction between domains of ordered, complex and chaos. The appropriate response for these serve as guiding principles for the simultaneous management of operational ordered systems and complex adaptive systems. The model developed proposes a resiliency management interface between the domains of order and un-order (complexity and chaos). The value of the model is that managers of twenty-first century institutions can simultaneously maintain an effective operational environment, while managing the disruptive contextual and technological conditions that prevail at a specific point in time. The research methodology constitutes a multi-disciplinary literature review underpinning the theory and model development.
Starting Page	385
Ending Page	392
File Size	286889
Page Count	8
File Format	PDF
ISBN	9781467328531
e-ISBN	9781890843250
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-07-29
Publisher Place	Canada
Access Restriction	Subscribed
Rights Holder	PICMET (Portland Intl conf on Manage
Subject Keyword	Context Complexity theory Resilience Market research Technology management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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