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Digital Taylorism in China’s e-commerce industry: A case study of internet professionals
| Content Provider | SAGE Publishing |
|---|---|
| Author | Liu, Hong Yu |
| Copyright Year | 2022 |
| Abstract | This article documents the working conditions and experiences of tech professionals at a leading Chinese e-commerce firm. Using intensive qualitative research methods, the author finds that digital management of tech professionals has accompanied and perhaps explains some of the Chinese tech industry’s much-heralded increases in efficiency and productivity. This management form can be understood as digital Taylorism, which has similar pathologies to the original Taylorism: a dehumanising effect on the workplace, increased work intensity, a higher income but proportionately lower share of the gains from increased productivity, and intensified competition among workers. It is hoped that this study will open up new avenues for evidence-based discussion about the future of work and the ethics of algorithm use in the workplace. |
| Related Links | https://journals.sagepub.com/doi/pdf/10.1177/0143831X211068887?download=true |
| Starting Page | 262 |
| Ending Page | 279 |
| Page Count | 18 |
| ISSN | 0143831X |
| Issue Number | 1 |
| Volume Number | 44 |
| Journal | Economic and Industrial Democracy (EID) |
| e-ISSN | 14617099 |
| DOI | 10.1177/0143831X211068887 |
| Language | English |
| Publisher | Sage Publications UK |
| Publisher Date | 2022-02-03 |
| Publisher Place | London |
| Access Restriction | Open |
| Rights Holder | © The Author(s) 2022 |
| Subject Keyword | digital Taylorism knowledge work digital technologies Chinese tech worker |
| Content Type | Text |
| Resource Type | Article |
| Subject | Strategy and Management Management of Technology and Innovation Business, Management and Accounting Organizational Behavior and Human Resource Management |