NDLI: Study for service business of manufacturing industry in Japan

Content Provider	IEEE Xplore Digital Library
Author	Sumi, T.
Copyright Year	2010
Description	Author affiliation: Japan Advanced Institute of Science and Technology, Japan, 3-3-6, Campus Innovation Center 310, Shibaura, Minato-ku, Tokyo, 108-0023, Japan (Sumi, T.)
Abstract	The Manufacturing Industry of Japan in the 20th century was the main player for contribution to GDP and ever supplied eminent quality of products with outstanding productivity. The products "made in Japan" dominated the global market as prestigious trade mark. In this glorious tide, service functions in the manufacturing companies were however, treated subordinate to the products in spite of its importance. Now that the third industry accounts for 70% of GDP and labor force in Japan, manufacturing industries are also changing in order to supply not only the products but also the solutions towards customers amid this $21^{st}$ century. Service business increases its importance in accordance to this changing. Business procedure and the evaluation seem to have quite different aspects between manufacturing products and supplying services. There might raise issues for conducting service business in manufacturing companies as the following points; a)Service business model, b) Quality and productivity of service, c) Estimation and valuation of service, d) Building management system of service business, e) Developing curriculum of business planning and managing for service business. These subjects are discussed in this paper. The Japan MOT Association instituted research committee of service business in the manufacturing industry. This paper also intends to report recent activities of this committee and the current status of service business in Japanese manufacturing industry.
Starting Page	1
Ending Page	5
File Size	331296
Page Count	5
File Format	PDF
ISBN	9781424464852
e-ISBN	9781424464876
DOI	10.1109/ICSSSM.2010.5530239
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-06-28
Publisher Place	Japan
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Productivity Technological innovation Economic indicators Globalization Companies Manufacturing Industry Management of Service Tides Cost accounting Manufacturing industries Business Model MOT Service Innovation Activity in Japan Virtual manufacturing Quality management
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
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4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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