NDLI: Business Process Modelling Towards Derivation of Information Technology Goals

Content Provider	IEEE Xplore Digital Library
Author	Alotaibi, Y. Fei Liu
Copyright Year	2012
Abstract	Business Process Modelling (BPM) is a way to support business processes by using several techniques, methodologies, models, and systems to design, control and analyse business processes, where many resources are used: humans, applications, technologies, organizations etc. The current existing literature describes several BPM techniques, however, these techniques are often hard for IT people to understand which is one of the reasons why IT is often unable to completely implement the desired business process. This paper aims to present a business process modelling framework that is easy for IT people to understand. A mobile phone order management process in a telecommunication company has been used as a case study to validate the proposed framework. The results indicate that: 1) BPM has a positive influence on the implementation of a system according to business expectations, 2) by considering IT at the time of BPM, this resulted in better cultural and social relationships between the business and IT staff.
Starting Page	4307
Ending Page	4315
File Size	382566
Page Count	9
File Format	PDF
ISBN	9781457719257
ISSN	15301605
e-ISBN	9780769545257
DOI	10.1109/HICSS.2012.142
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-01-04
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Unified modeling language Companies Process control Analytical models Monitoring Case study Business process modelling Information system Business process
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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