NDLI: Factors Influencing Citizen Adoption of E-Government Services: A Cross-Cultural Comparison (Research in Progress)

Content Provider	IEEE Xplore Digital Library
Author	Akkaya, C. Wolf, P. Krcmar, H.
Copyright Year	2012
Abstract	E-government promises to transform the public sector by enhancing transparency, efficiency and accessibility of the public services. While most e-government endeavors continue to lag far behind their expected potentials, some nations adopt faster than others. Despite having one of the most advanced telecommunications infrastructures in the world, adoption of e-government in Germany has fallen far below expectations. Prior literature suggests that national culture shapes perception of the citizens thus facilitates or impedes adoption of new technologies. We argue that the high risk-averseness of the German nation hinders the current and future adoption of e-government services substantially. We present preliminary insights from our research in progress, which confirms this argumentation. Expected future results of our research include a cross-cultural analysis indicating the impact of national culture on e-government adoption by comparing Germany with United Kingdom and Sweden -- two European nations with relatively low uncertainty avoidance and high e-government development indices.
Starting Page	2531
Ending Page	2540
File Size	270637
Page Count	10
File Format	PDF
ISBN	9781457719257
ISSN	15301605
e-ISBN	9780769545257
DOI	10.1109/HICSS.2012.278
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-01-04
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Electronic government Uncertainty Europe Data privacy Internet Indexes Germany e-government national culture adoption trust risk
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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