NDLI: Diffusion of an Online Collaboration Tool: The Case of Google Wave Adoption Failure

Content Provider	IEEE Xplore Digital Library
Author	Kaewkitipong, L.
Copyright Year	2012
Abstract	The research set to understand reasons for the failure of Google Wave adoption. Based on the Diffusion of Innovation theory, this research employed the content analysis method to analyze secondary data from online forums that discussed the failure of Google Wave. Additionally, primary data were collected from early adopters who had discontinued using Google Wave. The research adds to the literature on adoption of online collaboration tools. It discusses factors accounting for Google Wave failure. Complexity and a lack of relative advantage are found as most-frequently-cited reasons for the failure. The invite-only policy is also cited as one of the main reasons. For academics, this paper highlights the importance of group decision-making as individual adopters with no one to use a tool with will eventually result in rejection of the tool. For collaboration tool developers, the research highlights the conflict between being an all-in-one tool and keeping the tool simple.
Starting Page	3990
Ending Page	3999
File Size	317201
Page Count	10
File Format	PDF
ISBN	9781457719257
ISSN	15301605
e-ISBN	9780769545257
DOI	10.1109/HICSS.2012.215
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-01-04
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Google Collaboration Organizations Technological innovation Encoding Blogs Interviews failure Online collaboration tool adoption
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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