Content Provider | Supreme Court of India |
---|---|
e-ISSN | 30484839 |
Language | English |
Access Restriction | NDLI |
Subject Keyword | Consumer Protection Act 1986: ss. 12(1)(a) 13(6) – Procedure on admission of a complaint |
Content Type | Text |
Resource Type | Law Judgement |
Jurisdiction | India |
Act(s) Referred | Consumer Protection Act, 2019 (35 of 2019) Haryana Registration and Regulation of Societies Act, 2012 (1 of 2012) Consumer Protection Act, 1986 (68 of 1986) |
Case Type | Appeal |
Court | Supreme Court of India |
Disposal Nature | Appeal Allowed |
Headnote | Consumer Protection Act, 1986: ss. 12(1)(a), 13(6) – Procedure on admission of a complaint – Joint complaint by numerous consumers without representative capacity – Permissibility of – On facts, appellant-association of allottees filed numerous consumer complaints for delayed possession, compensation for the delay and additional demands raised, against the respondent – Affidavits filed by the appellant along with the individual affidavits of the allottees – Writ petition by the respondent which was stayed by this Court – Nonetheless, the respondent filed complaint before the District Registrar of Societies that the byelaws of the appellant association not in conformity with the 2012 Act – Matter referred to the State Registrar – State Registrar directed the appellants to amend its bylaws failing which, their registration would be cancelled – Appeal by the appellants to Registrar General– During the adjudication before the Registrars, the National Commission adjourned the proceedings sine die, till the outcome of the appeal before the Registrar General – Meanwhile the byelaws amended – On appeal, held: On facts, the allottees do not represent the others – There is no larger public interest involved – Such complainants seek reliefs for themselves and nothing beyond – Thus, no question of compliance of Order I Rule 8 CPC – Definition of ‘complainant’ u/s. 2(b)(i) would include multiple consumers – Members of the appellant, who had filed affidavits, would fall u/s. 12(1)(a) –Complaints have already been registered – Issue pertaining to registration and the byelaws got no relevancy – Affidavits have been filed by the individual allottees – Pedantic and hyper-technical approach would cause damage to the very concept of consumerism – Even after five years the cases have not progressed – Thus, the impugned order set aside – Haryana Registration and Regulation of Societies Act, 2012. Consumer Protection Act, 1986 – Consumer Protection Act, 2019 – Object of – Held: 2019 Act facilitates the consumers to approach the forums by providing a very flexible procedure – It is meant to encourage consumerism in the country – Any technical approach in construing the provisions against the consumer would go against the very objective behind the enactment. |
Judge | Hon'ble Mr. Justice M.M. Sundresh |
Neutral Citation | 2023 INSC 536 |
Petitioner | Alpha G184 Owners Association |
Respondent | Magnum International Trading Company Pvt. Ltd. |
SCR | [2023] 5 S.C.R. 861 |
Judgement Date | 2023-05-15 |
Case Number | 4718 |
National Digital Library of India (NDLI) is a virtual repository of learning resources which is not just a repository with search/browse facilities but provides a host of services for the learner community. It is sponsored and mentored by Ministry of Education, Government of India, through its National Mission on Education through Information and Communication Technology (NMEICT). Filtered and federated searching is employed to facilitate focused searching so that learners can find the right resource with least effort and in minimum time. NDLI provides user group-specific services such as Examination Preparatory for School and College students and job aspirants. Services for Researchers and general learners are also provided. NDLI is designed to hold content of any language and provides interface support for 10 most widely used Indian languages. It is built to provide support for all academic levels including researchers and life-long learners, all disciplines, all popular forms of access devices and differently-abled learners. It is designed to enable people to learn and prepare from best practices from all over the world and to facilitate researchers to perform inter-linked exploration from multiple sources. It is developed, operated and maintained from Indian Institute of Technology Kharagpur.
Learn more about this project from here.
NDLI is a conglomeration of freely available or institutionally contributed or donated or publisher managed contents. Almost all these contents are hosted and accessed from respective sources. The responsibility for authenticity, relevance, completeness, accuracy, reliability and suitability of these contents rests with the respective organization and NDLI has no responsibility or liability for these. Every effort is made to keep the NDLI portal up and running smoothly unless there are some unavoidable technical issues.
Ministry of Education, through its National Mission on Education through Information and Communication Technology (NMEICT), has sponsored and funded the National Digital Library of India (NDLI) project.
Sl. | Authority | Responsibilities | Communication Details |
---|---|---|---|
1 | Ministry of Education (GoI), Department of Higher Education |
Sanctioning Authority | https://www.education.gov.in/ict-initiatives |
2 | Indian Institute of Technology Kharagpur | Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project | https://www.iitkgp.ac.in |
3 | National Digital Library of India Office, Indian Institute of Technology Kharagpur | The administrative and infrastructural headquarters of the project | Dr. B. Sutradhar bsutra@ndl.gov.in |
4 | Project PI / Joint PI | Principal Investigator and Joint Principal Investigators of the project |
Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon |
5 | Website/Portal (Helpdesk) | Queries regarding NDLI and its services | support@ndl.gov.in |
6 | Contents and Copyright Issues | Queries related to content curation and copyright issues | content@ndl.gov.in |
7 | National Digital Library of India Club (NDLI Club) | Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach | clubsupport@ndl.gov.in |
8 | Digital Preservation Centre (DPC) | Assistance with digitizing and archiving copyright-free printed books | dpc@ndl.gov.in |
9 | IDR Setup or Support | Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops | idr@ndl.gov.in |