NDLI: Determinants of E-Government Service Adoption: An Innovation Diffusion Perspective

Content Provider	IEEE Xplore Digital Library
Author	Hui-Chih Wang Her-Sen Doong Feng-Chang Lin
Copyright Year	2007
Description	Author affiliation: Nat. Chung Cheng Univ., Chiayi (Hui-Chih Wang; Her-Sen Doong)
Abstract	Ranking the world's top E-Government Readiness in 2002, 2004, and 2005, Taiwan's experience in promoting e- government could provide worldwide governors a practical knowledge for planning and implementation. Further, given the e-government services, e.g. tax e-filing system (TEFS) can be seen as an innovation for taxpayers to adopt, Taiwan's experience has also become a sensible example in innovation marketing. This study used three diffusion models, i.e. external, internal, and mixed influence models, to reveal whether the diffusion of TEFS in Taiwan was affected by mass media advertising, interactions among acquaintances, or a combination of both. Findings indicated that the mixed influence model is the best fit, but acquaintances influence is the dominant factor. The authors therefore argue that governors should consider "Source-Strategy Fit", i.e. it is essential to understand TEFS' features and its influential sources when promoting the G2C e-government services. Only when the adequate marketing strategies are developed, the huge investments in building e-government infrastructure can bring about citizens' convenient digital life and government efficiency to the full.
Starting Page	3458
Ending Page	3461
File Size	100485
Page Count	4
File Format	PDF
ISBN	9781424413119
DOI	10.1109/WICOM.2007.855
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2007-09-21
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Technological innovation Costs Investments US Government Hardware Internet Public policy Advertising Electronic government Information systems
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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