NDLI: Exploring the new psychological contract at work for engineers and technical professionals

Content Provider	IEEE Xplore Digital Library
Author	Manley, T.R. Shaw Jr., W.H.
Copyright Year	1998
Description	Author affiliation: Sch. of Bus., Florida Inst. of Technol., Melbourne, FL, USA (Manley, T.R.)
Abstract	The psychological contract consists of mutual expectations employers and employees have of each other. Even though these expectations may never be spoken, they do exist and have a tangible impact on the relationship between employees and their firms. When the expectations of either side are not fulfilled, the contract is nullified, and resentment results. Psychological contracts differ from legal contracts because they focus on the dynamic relationship of employee-employer. The actions of both parties mutually influence this social covenant. If perceived violations are not addressed, years of trust, loyalty and commitment can be destroyed. Therefore, it is essential that the existence of the psychological contract be recognized, and that both parties maintain an active dialog as conditions change. In this paper we describe our work with a firm that hires mostly engineers and other technical professionals. The leadership of this firm has recognized that major factors influencing its ability to grow and succeed is the recruitment, development, retention, and bonding of its valuable professionals. In response to their request for help, we explored the concept of the psychological contract with members of the organization, developed an explicit contract with the help of the firm's twenty person leadership group, and then conducted a dialog with the organization's members. We describe our findings and how the firm is making use of them.
Starting Page	192
Ending Page	197
File Size	648342
Page Count	6
File Format	PDF
ISBN	0780350820
DOI	10.1109/IEMC.1998.727759
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1998-10-11
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Psychology Contracts Recruitment Educational institutions Law Legal factors Maintenance engineering Bonding Delay International collaboration
Content Type	Text
Resource Type	Article

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