NDLI: Implementation of QFD: identifying success factors

Content Provider	IEEE Xplore Digital Library
Author	Beskow, C. Johansson, J. Norell, M.
Copyright Year	1998
Description	Author affiliation: Dept. of Machine Design, R. Inst. of Technol., Stockholm, Sweden (Beskow, C.)
Abstract	This paper reports the results and conclusions based on interviews concerning QFD implementations in four Swedish companies. The main question areas were: How is QFD introduced in industrial product development? How does it affect process and product? Are there any general keys to success? The results point towards some critical issues: planning the implementation was an important but often overseen factor. The planning phase should result in a clear goal and a relevant education program. It also helps in overcoming the resistance towards change among the employees. The establishment of a cross-functional team is necessary for the QFD analysis and also gives the method a broad organizational anchoring. Furthermore, the support and active involvement from upper management levels as well as from a dedicated and enthusiastic person seem to play a big part in a successful implementation. Finally, a thorough evaluation of the implementation, where the team is involved and the results are documented, supports learning of procedures as well as further implementation in the organization.
Starting Page	179
Ending Page	184
File Size	669568
Page Count	6
File Format	PDF
ISBN	0780350820
DOI	10.1109/IEMC.1998.727757
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1998-10-11
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Quality function deployment Product development Manufacturing industries Project management Machinery production industries Educational products Educational programs Product design Production planning Manufacturing processes
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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