NDLI: You can't do it all!: using student leaders to manage the team

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You can't do it all!: using student leaders to manage the team

Content Provider	ACM Digital Library
Author	McRitchie, Karen
Abstract	Most student staffing models in Information Technology (IT) services departments are managed by one staff member who coordinates schedules, training, payroll, team-building and all other things relating to a student staff team. Often this IT staff member has other responsibilities in addition to managing the students employed by his/her department, which limits the time that can be invested in the student staff. At Grinnell College, I had a team of 75-100 students who worked for the Information Technology Services department. They provided services to the Audio-Visual Center, library, computer labs, help desk and other technology areas. In order to manage such a large group effectively, I created a student leadership team to help in the management and daily operations of the student staff team. By utilizing a student leadership team, not only have some of the operational tasks been offloaded, but this has also given the students the opportunity to be mentored in a management position, which gives them experience in a supervisory role for future career opportunities. The student staff in IT provides service to the campus in supporting technology, but they are also given many opportunities which will contribute to the foundation that they have started in their career journey. Student leaders are a large part of this strategy.
Starting Page	203
Ending Page	208
Page Count	6
File Format	PDF
ISBN	9781450323185
DOI	10.1145/2504776.2504812
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2013-11-03
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Student staff Management Teams: leadership
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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