NDLI: Climbing the Microsoft mountain: deploying Microsoft solutions for directory services, email and calendar

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Climbing the Microsoft mountain: deploying Microsoft solutions for directory services, email and calendar

Content Provider	ACM Digital Library
Author	Rugg, Beth
Abstract	In 2010, Ithaca College began making significant changes to the desktop environment. Over the course of three years and four different projects, we moved email, calendar, and directory services to Microsoft. This paper will discuss migrating our users from Novell to Active Directory, moving from a locally hosted email solution to Microsoft Live@edu, moving from Oracle Calendar to Microsoft Live@edu, and finally migrating email and calendar to Microsoft Office 365. Each project was unique in scope, involved a separate timeline and implementation schedule, and presented its own unique challenges. Some of the highlights of these projects include physically touching 4000 Macintosh and Windows computers as part of the Novell to Active Directory migration, determining what email clients to support for the Live email migration, and teaching 1500 users a new way to schedule and manage meetings during final exam week! Once all that was done, we still faced one final migration from Microsoft Live@edu to Microsoft Office 365. This paper will provide a high level overview of these projects, key policy and implementation decisions and lessons learned from a client services perspective.
Starting Page	81
Ending Page	90
Page Count	10
File Format	PDF
ISBN	9781450323185
DOI	10.1145/2504776.2504797
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2013-11-03
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Email Support Macintosh Transitions Project management Calendar Active directory Microsoft systems Windows Users Enterprise change Novell
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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