NDLI: Variables influencing telemedicine utilization via telephone appointments among rural patients

Content Provider	Springer Nature : BioMed Central
Author	García, Eliseo Vincent, Benjamin C. Thakur, Shivani Thakur, Ashish Zabiba, Fatima Agarwal, Sandhini Cervantes, Jasmin Dominguez Zabiba, Ahmed
Abstract	Objective To evaluate patient preferences when utilizing telemedicine. Methods A 5-point Likert scale questionnaire was completed by 153 patients at a rural clinic via a convenience sampling method. The survey contained 21 statements encompassing provider confidence, patient-physician rapport, and accessibility variables. Patient responses for those who attended (n = 120) or canceled/rescheduled (n = 33) telemedicine encounters were analyzed using paired difference t-tests and t-tests of correlations between different groups of variables. An ad-hoc method patterned after the least significant differences was applied to the analysis of variance results to evaluate patient-valued variables. Results Patients surveyed included 82.4% female (n = 127) and 17.6% male (n = 26); 69.3% of them were Hispanic/Latino (n = 106). When reviewing the patient opinion statements, our data suggested a belief that telemedicine encounters were as good as in-person visits (n = 118, x̄ = 4.932) and that such encounters provided them with the confidence to proceed with future, in-person vein treatments (n = 117, x̄ = 4.744). Additionally, patients expressed feeling as though their personal information was safe (n = 117, x̄ = 4.897). Conclusion Rural patients indicated a preference for flexible encounters and for providers who strive to build trust and rapport when utilizing telemedicine.
Related Links	https://bmchealthservres.biomedcentral.com/counter/pdf/10.1186/s12913-024-12122-5.pdf
Ending Page	7
Page Count	7
Starting Page	1
File Format	HTM / HTML
ISSN	14726963
DOI	10.1186/s12913-024-12122-5
Journal	BMC Health Services Research
Issue Number	1
Volume Number	25
Language	English
Publisher	BioMed Central
Publisher Date	2025-01-02
Access Restriction	Open
Subject Keyword	Public Health Health Administration Health Informatics Nursing Research Patient preference Vascular surgery Varicose veins Venous medicine Clinical competence
Content Type	Text
Resource Type	Article
Subject	Health Policy

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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