NDLI: LP-relaxation-simulated annealing manpower scheduling algorithm for service industry

Content Provider	IEEE Xplore Digital Library
Author	Wirawan, H.T. Chua, P.C.
Copyright Year	2015
Description	Author affiliation: Singapore Inst. of Manuf. Technol., Singapore, Singapore (Wirawan, H.T.; Chua, P.C.)
Abstract	In the increasingly competitive service industry, utilization of precious manpower resources can make the difference in terms of profitability or even survivability. Current scheduling methods and solutions are designed to suit particular case or class of problems; in which significant modification are often required when they are to be applied to different class of problems. In this paper, a general manpower scheduling model with flexible algorithm to provide consistent near optimal solution is proposed. The general set covering model is able to cater for overtime works, part time workers, flexible shift length, and multi-skilled workers; whereas the algorithm based on LP-relaxation and simulated annealing was consistently giving ~1% deviation from optimal solution, based on computational experiment on various distribution pattern of required staffing level with increasing complexity and problem size.
Starting Page	1679
Ending Page	1683
File Size	1952258
Page Count	5
File Format	PDF
e-ISBN	9781467380669
DOI	10.1109/IEEM.2015.7385933
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-12-06
Publisher Place	Singapore
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Industries heuristic algorithm Schedules Job shop scheduling service industry Heuristic algorithms manpower scheduling Simulated annealing
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
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