NDLI: An Action Design Research on development and deployment of a computer-based group discussion support tool for achieving consensus and culture change at an educational institution

Content Provider	IEEE Xplore Digital Library
Author	Lee, J. Hillegersberg, J.V. Kumar, K.
Copyright Year	2015
Description	Author affiliation: Dept. of Ind. Eng. & Bus. Inf. Syst., Univ. of Twente, Enschede, Netherlands (Hillegersberg, J.V.; Kumar, K.) \|\| Human Resources Dept., Singapore Univ. of Technol. & Design, Singapore, Singapore (Lee, J.)
Abstract	Organisational culture change is a long and complex process that typically takes years to complete and has a very low success rate. This project addresses the problem by the proposed use of an Action Design Research Methodology to build and deploy an IT artifact named Organisational Culture Assessment Instrument-Spilter (OCAI-Spilter) to speed up cultural change while reducing failure rate. OCAI-Spilter should be able to fast-track culture change by addressing the problem of scalability and process losses encountered in most change projects involving large numbers of people. We used an iterative prototyping process to continuously refine the tool in use. We also reviewed the design principles in Action Research Design to improve the usability of the tool. New design principles and learning were derived from this process. Finally, we showed the effectiveness of the artifact by measuring the results of the tool in use through culture surveys and alignment, as well as idea generation that was administered through the tool.
Starting Page	1367
Ending Page	1371
File Size	3524748
Page Count	5
File Format	PDF
e-ISBN	9781467380669
DOI	10.1109/IEEM.2015.7385871
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2015-12-06
Publisher Place	Singapore
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Decision support systems Instruments Current measurement Organisational culture change Organisational Culture Assessment Instrument Manuals action design research Stakeholders Information systems
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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