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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Leyer, M. Claus, N. |
| Copyright Year | 2013 |
| Abstract | Employee knowledge is a valuable and thus very important asset of a company. However, employees are often not aware of existing knowledge within their organization. As a result, wheels are reinvented continuously within organizations and employees spend unnecessary time learning processes in a cumbersome way on their own. To deal with this problem, databases containing explicit knowledge are often built, but they are rarely used -- mainly due to the immense effort of keeping them up to date. In this paper we present a new approach aiming at socially connecting employees -- an internal social knowledge network. A major novelty is the use of the organization's business processes as a starting point. Employees can connect to each other by indicating their process-related areas of expertise. The aim is to enable sustainable sharing and distribution of knowledge within an organization. |
| Starting Page | 3436 |
| Ending Page | 3445 |
| File Size | 315138 |
| Page Count | 10 |
| File Format | |
| ISBN | 9781467359337 |
| ISSN | 15301605 |
| e-ISBN | 9780769548920 |
| DOI | 10.1109/HICSS.2013.558 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2013-01-07 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Organizations Standards organizations Knowledge based systems Documentation Information systems Databases tacit knowledge Knowledge management business processes |
| Content Type | Text |
| Resource Type | Article |
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