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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Qingfei Min Zhenhua Liu Shaobo Ji |
| Copyright Year | 2010 |
| Abstract | As global virtual team (GVT) is staffed by members from different countries working at different sites, its success relies heavily on effective communication. The purpose of this study is to explore factors affecting GVT communication effectiveness and how they work. After a review of prior studies, two aspects were identified, namely critical success factors (CSFs) and team characteristics, each represented by a series of technological, managerial, or structural elements of the team. A case study observing 6 GVTs in 3 international IT organizations in Dalian Software Park (Dalian, China) was conducted to examine the research model. Findings indicated that: 1) although GVT communication effectiveness is primarily affected by task-oriented communication, social communication cannot be ignored; 2) task-oriented communication and social communication are affected not only by the identified CSFs and team characteristics but also by task characteristics. Measures to improve GVT communication are proposed. |
| Starting Page | 1 |
| Ending Page | 8 |
| File Size | 234029 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781424455096 |
| ISSN | 15301605 |
| e-ISBN | 9781424455102 |
| DOI | 10.1109/HICSS.2010.111 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2010-01-05 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Communication effectiveness Virtual groups Outsourcing Communication industry Computer industry Communications technology Technology management Cultural differences Conference management Space technology |
| Content Type | Text |
| Resource Type | Article |
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