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Content Provider | IEEE Xplore Digital Library |
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Author | Haynes, S.R. |
Copyright Year | 2003 |
Description | Author affiliation: Sch. of Inf. Sci. & Technol., Pennsylvania State Univ., University Park, PA, USA (Haynes, S.R.) |
Abstract | This paper describes an early-stage investigation into approaches and tools to collect, manage, and deliver institutional metrics to the senior command of the United States Marine Corps. The paper describes how contemporary approaches to institutional metrics and supporting tools from more traditional organizations were adapted to Marine Corps priorities. The study explores current institutional metrics strategies with a particular emphasis on the balanced scorecard approach, deemed most relevant because of its focus on strategic alignment and its applicability to noncommercial organizations. The literature on performance measurement for industry, not-for-profit organizations, and government/military institutions is reviewed along with Marine Corps strategy publications, campaign plans, and other doctrinal documents as the basis for a set of sample metrics to act as a 'strawperson' for further development. The different software metrics tools that may be used to manage the information required to support institutional metrics programs are reviewed as are approaches to managing a successful institutional metrics program. |
File Size | 402884 |
File Format | |
ISBN | 0769518745 |
DOI | 10.1109/HICSS.2003.1174603 |
Language | English |
Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
Publisher Date | 2003-01-06 |
Publisher Place | USA |
Access Restriction | Subscribed |
Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
Subject Keyword | Marine technology Decision making Technology management Measurement Defense industry Shipbuilding industry Government Software metrics Information management Management information systems |
Content Type | Text |
Resource Type | Article |
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