NDLI: Event-based workflow and the management interface

Content Provider	IEEE Xplore Digital Library
Author	Nickerson, J.V.
Copyright Year	2003
Description	Author affiliation: Stevens Inst. of Technol., Hoboken, NJ, USA (Nickerson, J.V.)
Abstract	Long transactions cause pragmatic problems for workflow systems - as the transaction is moving, so is the surrounding world. We look at three scenarios in which external events affect the performance and public perception of a system. Then we discuss management user interfaces. First, we consider an intervention interface. Second, we argue that a context monitor, manned by humans rather than machines, can provide a way for the overall system to be more responsive to what is happening in the surrounding world, by making use of our cognitive capacity to grasp and react to unforeseen events. Third, we propose a planning interface, which can be use to design how managers will respond to certain foreseeable situations. The relationship of these interfaces to the overall problem of enterprise integration is described, and some generalizations are made about how we interact with software.
File Size	405265
File Format	PDF
ISBN	0769518745
DOI	10.1109/HICSS.2003.1174459
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2003-01-06
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Humans Technology management User interfaces Condition monitoring Software systems Context Permission Knowledge management
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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