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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Biggam, J. |
| Copyright Year | 2002 |
| Description | Author affiliation: Div. of Bus. Inf. Manage., Glasgow Caledonian Univ., UK (Biggam, J.) |
| Abstract | The building blocks of Knowledge Management include a range of activities, from the initial identification of knowledge goals to the maintenance and evaluation of knowledge repositories. An area of particular concern within the Knowledge Management cycle lies in the capture of knowledge. Soft issues such as cultural resistance and individual self-interest form considerable barriers to knowledge capture. Identifying the knowledge required for corporate knowledge portals, such as Web Sites, and highlighting the nature of the barriers to the capture of knowledge, is a major step towards successful knowledge capture. This paper illustrates how the Soft Systems Methodology (SSM) can be utilized to enhance the fuzzy, non-technical, issues surrounding the development of Web Site environments and, further, uses the concept of Knowledge Types to aid in the identification of knowledge. |
| Starting Page | 2602 |
| Ending Page | 2608 |
| File Size | 582451 |
| Page Count | 7 |
| File Format | |
| ISBN | 0769514359 |
| DOI | 10.1109/HICSS.2002.994198 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2002-01-10 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Knowledge management Information management Cultural differences Portals Fuzzy systems Advertising Security Seminars Application software Telecommunication traffic |
| Content Type | Text |
| Resource Type | Article |
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