NDLI: Managing external relationships in IS

Content Provider	IEEE Xplore Digital Library
Author	McKeen, J.D. Smith, H.A.
Copyright Year	2001
Description	Author affiliation: Sch. of Bus., Queen's Univ., Kingston, Ont., Canada (McKeen, J.D.; Smith, H.A.)
Abstract	Managing external relationships with a wide variety of suppliers and partners has become critical to an IS organization's effectiveness in recent years. The theoretical literature in this area has looked extensively at sourcing relationships and suggests that there are a variety of different types of relationships currently in use. However, while it explains a great deal about how and when to outsource, there has been little study of the actual management of external relationships within IS. The authors seek to address this situation by bringing an experimental and practitioner-oriented focus to bear on these relationships. Using a focus group of practitioners from a variety of industries, the authors sought to tap into the group's insights to balance the theoretical perspective. Using these two perspectives, they describe the nature of external relationships in IS, group them into categories, and present a number of strategies for dealing with them effectively.
Sponsorship	Univ. Hawaii College of Bus. Adm
File Size	129411
File Format	PDF
ISBN	0769509819
DOI	10.1109/HICSS.2001.927190
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2001-01-06
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Outsourcing Contracts Industrial relations Turning Hardware Asset management Vehicles Monitoring Conference management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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