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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Chung-Hsing Yeh Yu-Liang Kuo Yu-Hern Chang |
| Copyright Year | 2011 |
| Description | Author affiliation: Faculty of Information Technology, Monash University Clayton, Victoria 3800, Australia (Chung-Hsing Yeh; Yu-Liang Kuo) || Department of Transportation and Communications, Management, National Cheng Kung University, Tainan, Taiwan (Yu-Hern Chang) |
| Abstract | This paper presents a fuzzy multiattribute decision making (MADM) approach to evaluating airport performance in terms of the airport operator, the passenger, and the airline dimensions. Assessments for quantitative measures are represented by crisp values, and assessments for qualitative measures and attribute weights are represented by triangular fuzzy numbers, obtained via surveys using linguistic terms. An effective algorithm is developed by using the α-cut concept for incorporating the decision-maker's confidence level about respondents' fuzzy assessments on performance ratings and attribute weights. Based on the concept of the degree of optimality, the algorithm obtains a quantitative performance index for each airport evaluated, relative to other comparable airports with respect to each of three evaluation dimensions individually and all three evaluation dimensions as a whole. The performance index obtained would help individual airports understand the comparative level of their performance on measures relating to operational management, airport facilities, and passenger service quality. An empirical study of performance evaluation of 11 Asia-Pacific major international airports is conducted to illustrate how the approach works. |
| Starting Page | 2630 |
| Ending Page | 2637 |
| File Size | 291637 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781424473151 |
| ISSN | 10987584 |
| e-ISBN | 9781424473175 |
| e-ISBN | 9781424473168 |
| DOI | 10.1109/FUZZY.2011.6007658 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2011-06-27 |
| Publisher Place | Taiwan |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Airports Pragmatics Pollution measurement Performance evaluation Performance analysis Silicon Weight measurement TOPSIS Fuzzy multiattribute decision making Airport performance evaluation |
| Content Type | Text |
| Resource Type | Article |
| Subject | Applied Mathematics Artificial Intelligence Theoretical Computer Science Software |
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