NDLI: Exploring the Impact of Software Quality Management on Informatization

Content Provider	IEEE Xplore Digital Library
Author	Dong-ping Tang Jun-shan Chen
Copyright Year	2010
Abstract	Attention to informatization has increased, as thousands of organizations have adopted information systems. Meanwhile, the adoption of process-focused programs such as ISO9001 and CMMI (Capability Maturity Model Integration) are increasing in the software industry. Due to the technology coherence of SQM and informatization, we consider whether organizations who have adopted SQM successfully will be more effective in progressing informatization, has not reported so far. Through investigating the enterprises in the Pearl River Delta, this study analyzes the effect of SQM on a company’s productivity, product quality, customer satisfaction, volume of business to prove that SQM is beneficial to most companies, and explores whether the adoption of SQM will affect the efficiency and workload resulted from informatization. Finally, it proposes that SQM should be a potential way to improve the effectiveness of informatization.
Starting Page	2700
Ending Page	2703
File Size	323625
Page Count	4
File Format	PDF
e-ISBN	9781424466474
DOI	10.1109/ICEE.2010.682
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-05-07
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Productivity ISO9001 Customer satisfaction Companies CMMI Software Information systems Quality management Informatization
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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