NDLI: Regaining single sign-on taming the beast

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Achieving rapid service deployment in an academic environment

Adult learning: the often overlooked aspect of technical training

Advanced information technology support for life sciences research

All in the family: utilizing shared resources across campuses

Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"

Colgate university's ITS study groups: in-house personal and professional development

Computing competencies: ensuring student success

Computing labs and technology classroom (CLTC) initiative: a model for distributed support

A proper set of tools are needed to corral support

Creating a professional development program to support a handheld computing initiative

Deep in benchmarking: using industry standards to assess a training program

Deep in budget restraints: return on investment (ROI)

Deep in the heart of client services: it's not just about hardware and software

Deep in the pocket of technology creative fiscal management in tight times

Developing a valuable tool for IT staff: increasing efficiency and communication with an intranet

Enforcing model network citizenship by remote administration

Escaping the quicksand and getting back on the trail of team projects

Establishing standards for usable and accessible user services web sites

The evolution of the electronic campus: from a communication system to an educational delivery system

Evolution of the "Red Book": from (paper) rags to riches

Expanding help desk services: the benefits of student S.O.S.

Helping faculty help themselves: a collaborative approach to peer mentoring

HERDING CATS: training students in customer service, assisting faculty and facilitating trainers for various technical levels

Higher education ERP: a framework to reduce the pain

How to recruit, motivate and retain effective student workers?

Implementation of fee-based printing in student computing sites

Incident handling: an orderly response to unexpected events

The insider: the web site that brought Mesa's williams campus together

Instituting and advocating technology training and sharing of ideas for online courseware

Instructional support at small universities: a training perspective

Integrating WebCT with diverse campus systems

ipod, uPod, wePod...: doubling your client support and strengthening team ties with virtually no extra resources

A KeyServer for faculty, not just labs

Leadership by design: collaborations and cornerstones

Liberating lab computing: building a stable yet flexible computing environment for students and faculty

Macintosh OS X: a smooth migration

Making online training and support easier for everyone with viewlets

Managing higher ed web sites: balancing the need for timely updates, the requirements of institutional marketing, and the development of content

Marketing computer support services through relationship and training strategies

New name, new image: PC help desk steers massive PR launch

The power of story

Putting OSX in an open access lab: (or "The Joy of X")

Rapid help desk revitalization

Ready, connect, learn: preparing students for campus technology

Regaining single sign-on taming the beast

The road less traveled: staff-driven re-org

Schedul-EZ: a tool for scheduling faculty, rooms and courses

A simple web content management tool as the solution to a web site redesign

The SNet model: access, security and e-services for students

Student staff: n. an energetic, brilliant, creative, talented potential rolled into a food-driven, sleep-deprived, unmotivated creature who wears dirty clothes

Student workers: the heart of the help desk

Supporting a Windows XP/Red Hat Linux dual boot environment

It takes a village to build an image

Teaching with technology, setting an example

Teamwork is the heart of technology

Technical outreach: if the mountain won't come to Mohammed...

Technology in the hearts of the faculty

The technology learning center (TLC): a comprehensive learning environment for students

Tech-NO-Nerds: why the best student computer lab consultants are often not from the computer science department

Training and documentation

Training program growth...: from flat line to pulsating

Transitioning to unstaffed computing sites

UNB's single site service source

The University of New Brunswick's pilot for an electronic theses and dissertation program

Using a course management system to create a training course for student employees

WebDAV: what it is, what it does, why you need it

What's old is new again: training is the information technology constant

Why make websites accessible?: and how?

Regaining single sign-on taming the beast

Content Provider	ACM Digital Library
Author	Anchan, Divyangi Pegah, Mahmoud
Abstract	It has been our effort at Ringling school to provide our campus community with the capability to uniformly access resources across multiple platforms. Empowering the user with a single sign-on capability has multifold benefits. It greatly improves user experience and relieves the user from the burden of remembering multiple user-id and password pairs. On the administrative side, help desk costs are noticeably reduced and security improved, as users are not tempted to 'store' multiple passwords in written form.In the Fall of 1998 we implemented a single sign-on framework that utilized Sun RPC to synchronize accounts and passwords across multiple systems on the network. Our approach was easy to deploy, did not require any client level software and we did not introduce a single point of failure.It is our objective to consolidate user administration systems by adhering to a Light Weight Directory Access Protocol (LDAP) based meta-directory model while preserving a common, single end-user authentication information and the coordinated management of user account information. Therefore, we are implementing a new single sign-on system that utilizes LDAP and SUN RPC protocols. Our approach is secure, does not store passwords and does not introduce a single point of failure. Password resetting can be done seamlessly and transparently without the need for additional client software.
Starting Page	166
Ending Page	171
Page Count	6
File Format	PDF
ISBN	158113665X
DOI	10.1145/947469.947514
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2003-09-21
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Single sign-on Ldap Account synchronization Rpc Password synchronization Active directory service interfaces (adsi) Active directory (ad)
Content Type	Text
Resource Type	Article

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