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| Content Provider | ACM Digital Library |
|---|---|
| Author | Ward, Janice |
| Abstract | Online training and support objects can be difficult and time-consuming to create. Written words are often ignored by users who want someone to show them a procedure. Viewlets are compelling audio-visual "movies" that show how software or other computer technologies work. Additionally, Viewlets provide the opportunity for interactivity and simulation. They are easy and fast to create and enjoyable and instructive to view. The benefits of this are twofold: 1) Content authors save time/money when building support modules, 2) Support call volume decreases because Viewlets answer user-questions, precluding the need to use more expensive live phone assistance. This paper presentation will discuss how Viewlets are used at the University of Wisconsin-La Crosse. |
| Starting Page | 135 |
| Ending Page | 139 |
| Page Count | 5 |
| File Format | |
| ISBN | 158113665X |
| DOI | 10.1145/947469.947506 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2003-09-21 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Training Online support Tutorial Web-based support Demonstration |
| Content Type | Text |
| Resource Type | Article |
National Digital Library of India (NDLI) is a virtual repository of learning resources which is not just a repository with search/browse facilities but provides a host of services for the learner community. It is sponsored and mentored by Ministry of Education, Government of India, through its National Mission on Education through Information and Communication Technology (NMEICT). Filtered and federated searching is employed to facilitate focused searching so that learners can find the right resource with least effort and in minimum time. NDLI provides user group-specific services such as Examination Preparatory for School and College students and job aspirants. Services for Researchers and general learners are also provided. NDLI is designed to hold content of any language and provides interface support for 10 most widely used Indian languages. It is built to provide support for all academic levels including researchers and life-long learners, all disciplines, all popular forms of access devices and differently-abled learners. It is designed to enable people to learn and prepare from best practices from all over the world and to facilitate researchers to perform inter-linked exploration from multiple sources. It is developed, operated and maintained from Indian Institute of Technology Kharagpur.
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| Sl. | Authority | Responsibilities | Communication Details |
|---|---|---|---|
| 1 | Ministry of Education (GoI), Department of Higher Education |
Sanctioning Authority | https://www.education.gov.in/ict-initiatives |
| 2 | Indian Institute of Technology Kharagpur | Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project | https://www.iitkgp.ac.in |
| 3 | National Digital Library of India Office, Indian Institute of Technology Kharagpur | The administrative and infrastructural headquarters of the project | Dr. B. Sutradhar bsutra@ndl.gov.in |
| 4 | Project PI / Joint PI | Principal Investigator and Joint Principal Investigators of the project |
Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon |
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