NDLI: The application of QFD to computer-system architecture

Content Provider	IEEE Xplore Digital Library
Author	Leonard, M.S. Bowles, J.B.
Copyright Year	1994
Description	Author affiliation: NCR Corp., West Columbia, SC, USA (Leonard, M.S.)
Abstract	Quality function deployment (QFD) is a process by which a cross-functional team of empowered employees correlate the relationships between customer requirements and product features. This information is captured in a matrix called the "house of quality". The process of creating a computer system architecture maps existing, emerging and developable technologies into internal and external product requirements. The result is an architectural product definition for a new computer system. The requirements considered are a super-set of those used in the traditional QFD process. This paper shows how the methodologies and tools developed for QFD can be extended for use in developing new computer system architectures. It describes the two distinct views of a product, the technical view which focuses on technologies, and the marketing view which focuses on product features. Both views are developed from an "industry technology road map", a "product technology road map", and a "competitors technology matrix". They can be captured in the QFD house of quality.
Starting Page	359
Ending Page	365
File Size	715463
Page Count	7
File Format	PDF
ISBN	0780317866
DOI	10.1109/RAMS.1994.291134
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1994-01-24
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Application software Quality function deployment Computer architecture Time to market Product development Hardware Product design Manufacturing Computer industry Industrial relations
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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