NDLI: Using the wiki to deliver paperless software documentation

Content Provider	IEEE Xplore Digital Library
Author	Rettich, Kay
Copyright Year	2011
Description	Author affiliation: Florida Institute of Technology (Rettich, Kay)
Abstract	A study was conducted to evaluate the delivery of software documentation as a dynamic paperless wiki to the customers of a software development company. The advantages and disadvantages of using a wiki to write and deliver software documentation were researched. Training modules were developed to teach the company employees effective techniques for using the company wiki to collaboratively write software user documentation. Evidence was also provided in a white paper that could be delivered to the customers to show that receiving their documentation as a wiki would be better for them than receiving traditional static hard-or soft-copy documentation. The goal of the project was to enable the employees to provide the customers with superior software documentation in the form of a wiki, which can be continuously updated and kept current as the software product evolves and eliminates the need for printing and maintaining a hard-copy library of the user documentation.
Starting Page	1
Ending Page	8
File Size	213812
Page Count	8
File Format	PDF
ISBN	9781612847801
ISSN	21581002
e-ISBN	9781612847795
DOI	10.1109/IPCC.2011.6087219
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-10-17
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Internet Information services Electronic publishing Documentation Software Collaboration wiki collaborative writing documentation delivery software documentation
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in