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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Schlegel, M. Tamm, G. |
| Copyright Year | 2009 |
| Abstract | E-mail services represent an essential part of the IT landscape of enterprises. Besides in-house hosting, every company can make use of offers from specialized Application Service Providers (ASPs). Former research has shown a lack of transparency in the market for web-based services. This paper summarizes the results of a study on professional web-based e-mail services catering to the German-speaking market. This research mainly addresses following questions: What are the similarities and differences between the various services in the market? To which extent do the offered services meet a corporation's requirements? What kind of methodology can be used to analyze and to compare web-based services? And, with that in mind, do web-based e-mail-services represent a serious alternative to in-house hosting of e-mail-services? To answer these questions we compared information of selected service providers on the basis of a multi-scenario utility analysis. |
| Starting Page | 1 |
| Ending Page | 10 |
| File Size | 369379 |
| Page Count | 10 |
| File Format | |
| ISBN | 9780769534503 |
| ISSN | 15301605 |
| DOI | 10.1109/HICSS.2009.332 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2009-01-05 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Electronic mail Companies Information systems Outsourcing Business communication Information analysis Web and internet services Costs Communication system control National security |
| Content Type | Text |
| Resource Type | Article |
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