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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Baldassarre, M.T. Caivano, D. Visaggio, G. |
| Copyright Year | 2006 |
| Description | Author affiliation: Dept. of Informatics, Bari Univ. (Baldassarre, M.T.; Caivano, D.; Visaggio, G.) |
| Abstract | It is well known that measurement impacts on developer performances. Furthermore, in order to be effective, it must conform to the context characteristics. Both these aspects are critical for globally distributed software processes due to distance and heterogeneity between monitored sites. Here measurement must be non invasive and interpretation of results flexible with respect to each site context. Our conjecture is that quality of primary processes, can be measured, non intrusively, through supporting ones and that interpretation must be based on experience collected during process execution. This work faces these critical issues focusing on maintenance processes. The paper presents a non invasive statistical process control (SPC) based approach, for measuring a primary process (maintenance) through a supporting one (problem resolution process). The approach's efficacy shall be investigated through a simulation carried out on legacy data collected in an industrial environment |
| Starting Page | 1098 |
| Ending Page | 1103 |
| File Size | 194243 |
| Page Count | 6 |
| File Format | |
| ISBN | 0780393597 |
| ISSN | 10915281 |
| DOI | 10.1109/IMTC.2006.328378 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2006-04-24 |
| Publisher Place | Italy |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Monitoring Software measurement Performance evaluation Process control Production Humans Stress Programming Software maintenance Software quality process monitoring and improvement non-invasive measurement distributed measurement |
| Content Type | Text |
| Resource Type | Article |
| Subject | Instrumentation Electrical and Electronic Engineering |
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