NDLI: When the robot criticizes you… Self-serving bias in human-robot interaction

Content Provider	IEEE Xplore Digital Library
Author	Sangseok You Jiaqi Nie Kiseul Suh Sundar, S.S.
Copyright Year	2011
Description	Author affiliation: Media Effects Res. Lab., Pennsylvania State Univ., UniversityPark, PA, USA (Sundar, S.S.) \|\| Dept. of Interaction Sci., Sungkyunkwan Univ. (SKKU), Seoul, South Korea (Sangseok You; Jiaqi Nie; Kiseul Suh)
Abstract	This study explores how human users respond to feedback and evaluation from a robot. A between-subjects experiment was conducted using the Wizard of Oz method, with 63 participants randomly assigned to one of three evaluations (good evaluation vs. neutral evaluation vs. bad evaluation) following a training session. When participants attempted to reproduce the physical motion taught by the robot, they were given a verbal evaluation of their performance by the robot. They showed a strong negative response to the robot when it gave a bad evaluation, while showing positive attraction when it gave a good or neutral evaluation. Participants tended to dismiss criticism from the robot and attributed blame to the robot, while claiming credit to themselves when their performance was rated positively. These results have theoretical implications for the psychology of self-serving bias and practical implications for designing and deploying trainer robots as well as conducting user studies of such robots.
Sponsorship	IEEE Robotics Autom. Soc.
Starting Page	295
Ending Page	296
File Size	478814
Page Count	2
File Format	PDF
ISBN	9781467343930
ISSN	21672121
e-ISBN	9781467343954
e-ISBN	9781450305617
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-03-08
Publisher Place	Switzerland
Access Restriction	Subscribed
Rights Holder	Association for Computing Machinery, Inc. (ACM)
Subject Keyword	Training Negative feedback Self-serving bias Humans Psychology Human-robot interaction Educational institutions Criticism Kinetic theory Robots
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

When the robot criticizes you...: self-serving bias in human-robot interaction

Human-robot interaction: Developing trust in robots

Robots vs. machines: Identifying user perceptions and classifications

Influences of concerns toward emotional interaction into social acceptability of robots

Issues in Human/Robot Task Structuring and Teaching

Employing Ideomotor Theory as the basis of a Robot Tutoring System

Why are you smiling? In a strategic context, people's affective responses reflect the meaning of android's facial expressions

Learning Reward Modalities for Human-Robot-Interaction in a Cooperative Training Task

Web-based object category learning using human-robot interaction cues

When the robot criticizes you… Self-serving bias in human-robot interaction

Similar Documents

When the robot criticizes you...: self-serving bias in human-robot interaction

Human-robot interaction: Developing trust in robots

Robots vs. machines: Identifying user perceptions and classifications

Influences of concerns toward emotional interaction into social acceptability of robots

Issues in Human/Robot Task Structuring and Teaching

Employing Ideomotor Theory as the basis of a Robot Tutoring System

Why are you smiling? In a strategic context, people's affective responses reflect the meaning of android's facial expressions

Learning Reward Modalities for Human-Robot-Interaction in a Cooperative Training Task

Web-based object category learning using human-robot interaction cues

When the robot criticizes you… Self-serving bias in human-robot interaction