NDLI: Mobile remote presence systems for older adults: Acceptance, Benefits, and Concerns

Content Provider	IEEE Xplore Digital Library
Author	Beer, J.M. Takayama, L.
Copyright Year	2011
Description	Author affiliation: Sch. of Psychol., Georgia Inst. of Technol., Atlanta, GA, USA (Beer, J.M.) \|\| Willow Garage, Menlo Park, CA, USA (Takayama, L.)
Abstract	While much of human-robot interaction research focuses upon people interacting with autonomous robots, there is also much to be gained from exploring human interpersonal interaction through robots. The current study focuses on mobile remote presence (MRP) systems as used by a population who could potentially benefit from more social connectivity and communication with remote people - older adults. Communication technologies are important for ensuring safety, independence, and social support for older adults, thereby potentially improving their quality of life and maintaining their independence [24]. However, before such technologies would be accepted and used by older adults, it is critical to understand their perceptions of the benefits, concerns, and adoption criteria for MRP systems. As such, we conducted a needs assessment with twelve volunteer participants (ages 63-88), who were given first-hand experience with both meeting a visitor via the MRP system and driving the MRP system to visit that person. The older adult participants identified benefits such as being able to see and be seen via the MRP system, reducing travel costs and hassles, and reducing social isolation. Among the concerns identified were etiquette of using the MRP, personal privacy, and overuse of the system. Some new use-cases were identified that have not yet been explored in prior work, for example, going to museums, attending live performances, and visiting friends who are hospitalized. The older adults in the current study preferred to operate the MRP themselves, rather than to be visited by others operating the MRP system. More findings are discussed in terms of their implications for design.
Sponsorship	IEEE Robotics Autom. Soc.
Starting Page	19
Ending Page	26
File Size	2779447
Page Count	8
File Format	PDF
ISBN	9781467343930
ISSN	21672121
e-ISBN	9781467343954
e-ISBN	9781450305617
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2011-03-08
Publisher Place	Switzerland
Access Restriction	Subscribed
Rights Holder	Association for Computing Machinery, Inc. (ACM)
Subject Keyword	Context Mobile remote presence Medical services Mobile communication Encoding Human robot interaction Interviews Older adults Robots Materials requirements planning
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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