NDLI: Adoption of smart technology in Croatian hotels

Content Provider	IEEE Xplore Digital Library
Author	Krce Miocic, B. Zekanovic Korona, L. Matesic, M.
Copyright Year	2012
Description	Author affiliation: Department of Tourism and Communication Studies, University of Zadar; Franje Tuđmana 24i, 23000, Croatia (Krce Miocic, B.; Zekanovic Korona, L.; Matesic, M.)
Abstract	The technology development is unquestionably affecting the development of the society as a whole. The contemporary, new, high and so-called smart or intelligent technologies are progressively cutting across different spheres of social and economic life. The oversupply of the tourism market, hotel industry in particular, has stimulated the hoteliers by implementing innovations to try to find the best way to differentiate and give prominence to their hotel facility among the large number of its competitors. They have been stimulated to implement smart technologies in their hotel facility by several primary reasons: differentiation and business cost reduction for the purpose of gaining competitive advantages, but first of all - gaining a better understanding of the hotel guests' needs and a quality level improvement of the existing hotel service. This paper examines the tourism demand readiness to accept the tourism product innovations. The research has been conducted by survey method of random sampling 106 hotel guests in the area of the city of Zadar. The given results have then been analysed by descriptive statistics methods. The Technology Readiness Index (TRI) has been calculated based upon which the tourists' readiness to use innovative tourism products has been determined. The research has proven that the respondents are relatively unsatisfied with the current smart technology implementation in the hotel product and that they are ready to except a higher level of implemented smart technologies.
Starting Page	1440
Ending Page	1445
File Size	125367
Page Count	6
File Format	PDF
ISBN	9781467325776
e-ISBN	9789532330687
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-05-21
Publisher Place	Croatia
Access Restriction	Subscribed
Rights Holder	MIPRO
Subject Keyword	Industries Technological innovation Educational institutions Internet Indexes Business
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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