NDLI: Global implementation of ERP software - critical success factors on upgrading technical infrastructure

Content Provider	IEEE Xplore Digital Library
Author	Ghosh, S. Ghosh, S.
Copyright Year	2003
Description	Author affiliation: IEEE, Columbia, MD, USA (Ghosh, S.)
Abstract	Implementing an Enterprise Resource planning (ERP) software in a global environment, executive sponsors face two key challenges. While business processes are to be re-engineered to align with the ERP software best practices, technical architecture and infrastructure needs to be in place globally as per specifications of the packaged software. In the legacy environment, different countries or different business units use different systems, based on local standards supported by local resources. In the new ERP world, globally all the countries must conform to same technical infrastructure. Technical managers face multiple critical issues implementing a global solution. Most of the ERP software are developed in technically advanced countries, standards are often too high for under developed or developing countries. In an effort to bring the global organization to a common platform different countries needs different levels of upgrades. In this paper the authors review key technical issues faced is a global upgrade process to support a global ERP implementation and how to resolve those. We conclude although technical infrastructure and business process reengineering both are equally important and each implementation is unique, but following some simple steps it is easy to prioritize each ones during different phases of the project. Also time lines of two sub-projects must converge after initial phase and must follow a common plan for the project to be successful. Multiple scenarios are described to facilitate the process.
Sponsorship	IEEE Eng. Manage. Soc
Starting Page	320
Ending Page	324
File Size	324151
Page Count	5
File Format	PDF
ISBN	0780381505
DOI	10.1109/IEMC.2003.1252285
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2003-11-02
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Enterprise resource planning Business process re-engineering Project management Internet USA Councils Computer architecture Software packages Packaging Life testing Environmental management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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