NDLI: Social-embeddedness of ERP systems in KM practice

Content Provider	IEEE Xplore Digital Library
Author	Ji-Hong Park Hossain, L.
Copyright Year	2003
Description	Author affiliation: Sch. of Inf. Studies, Syracuse Univ., NY, USA (Ji-Hong Park; Hossain, L.)
Abstract	In this paper, we examine the need of social-embeddedness of Enterprise Resource Planning (ERP) systems in Knowledge Management (KM) practices. KM practices require socially embedded computer-mediated communication among people. ERP systems are widely used to share enterprise-wide information to facilitate organizations' performance. This paper examines whether ERP systems facilitate or hinder each process of KM practices, and implies the application of Social Construction Of Technology (SCOT) approach to solve prospective problems of ERP systems when they support KM. We explained SCOT approach based on its three elements: i) relevant social group; ii) interpretation flexibility; and, iii) closure and stabilization. Using the SCOT approach and Nonaka & Takeuchi's (1995) knowledge-creating model, this paper conceptualizes the difference between socialized and non-socialized ERP integration and suggest the need for social-embedded implementation of ERP systems for enhancing knowledge transfer. This study aim to answer the following three research questions: (1) what is the role of ERP in facilitating knowledge transfer in organizations? (2) What are the problems associated with the use of ERP for supporting knowledge management processes in organizations? (3) How can SCOT be applied to solve these problems?.
Sponsorship	IEEE Eng. Manage. Soc
Starting Page	36
Ending Page	40
File Size	354150
Page Count	5
File Format	PDF
ISBN	0780381505
DOI	10.1109/IEMC.2003.1252227
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2003-11-02
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Enterprise resource planning Knowledge management Knowledge transfer Information systems Companies Information technology Humans Collaboration Computer mediated communication Application software
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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