NDLI: Effects of task properties, partner actions, and message content on eye gaze patterns in a collaborative task

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Effects of task properties, partner actions, and message content on eye gaze patterns in a collaborative task

Content Provider	ACM Digital Library
Author	Yang, Jie Oh, Lui Min Fussell, Susan R. Ou, Jiazhi
Abstract	Helpers providing guidance for collaborative physical tasks shift their gaze between the workspace, supply area, and instructions. Understanding when and why helpers gaze at each area is important both for a theoretical understanding of collaboration on physical tasks and for the design of automated video systems for remote collaboration. In a laboratory experiment using a collaborative puzzle task, we recorded helpers' gaze while manipulating task complexity and piece differentiability. Helpers gazed toward the pieces bay more frequently when pieces were difficult to differentiate and less frequently over repeated trials. Preliminary analyses of message content show that helpers tend to look at the pieces bay when describing the next piece and at the workspace when describing where it goes. The results are consistent with a grounding model of communication, in which helpers seek visual evidence of understanding unless they are confident that they have been understood. The results also suggest the feasibility of building automated video systems based on remote helpers' shifting visual requirements.
Starting Page	231
Ending Page	240
Page Count	10
File Format	PDF
ISBN	1581139985
DOI	10.1145/1054972.1055005
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2005-04-02
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Empirical studies Eye-tracking Gesture Computer-supported Conversational analysis Collaborative work Video conferencing Video mediated communication
Content Type	Text
Resource Type	Article

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