NDLI: The changing of the guard: a case study of change in computing

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The changing of the guard: a case study of change in computing

Content Provider	ACM Digital Library
Author	Diem, J. E. Hartman, Alison Woodruff, Cliff Gerace, Thomas
Abstract	Change, in the context of computing environments, can assume a number of forms, varying widely in nature and degree. At Tulane University, Tulane Computing Services initiated a significant change in the Office of the President of the University: the existing system of stand-alone MS-DOS microcomputers was replaced by a Macintosh local area network complete with laser printing, mainframe communications, and shared file access. In this instance, the director of the department (the President of the University) directed that the change take place, and the central computing organization and the President's office staff worked together to accomplish the transition to the new computing environment. The change was effected with minimal disruption to the department's operations.This paper describes the successful implementation of change from one computing environment to another. We discuss the planning and preparation involved in facilitating change, the training and education required for those involved in the change, and the attitudes of the individuals affected by the change. An important component of the process was interviews conducted with those involved. These interviews were conducted in order to determine the factors which influence an individual's attitudes toward change, specifically in the context of computing environments.
Starting Page	33
Ending Page	39
Page Count	7
File Format	PDF
ISBN	0897912861
DOI	10.1145/62548.62561
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	1988-10-01
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

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