NDLI: Social responsability in financial institutions: An exploratory study in portugal

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International Review on Public and Nonprofit Marketing : Volume 1, Issue 1, June 2004

Social responsability in financial institutions: An exploratory study in portugal

Content Provider	Springer Nature Link
Author	Kastenholz, Elisabeth Ladero, María de las Mercedes Galín Casquet, Clementina Galera Amaro, Víctor Valero
Copyright Year	2004
Abstract	El presente trabajo muestra los resultados de un análisis exploratorio sobre la responsabilidad social corporativa en el sector financiero portugués y, més en particular, sobre la comercialización de los denominados productos financieros ósolidariosó, a partir de la observatión directa de la informatión de las póginas web de los 45 bancos que figuran en el Registro de Entidades del Banco de Portugal, completada con consultason-line vía correo electrónico a los servicios de atención al cliente de cada entidad.A la vista de la escasez de este tipo de productos (si bien son varias la entidades que desarrollan una política activa de responsabilidad social), cabe concluir que el caso portuguís sigue la tendencia de los países anglosajones y europeos, aunque con cierto desfase temporal, así como que la mayor importancia atribuida en los íltimos aíos a la responsabilidad social no es obstáculo para que aán quede mucho por hacer al respecto.The present paper shows the results of an exploratory analysis about the social corporate responsibility in the Portuguese financial sector and, in particular, about the selling of the so called “solidarity“ financial products, using as a starting point the direct observation of the information websites of the 45 banks which are in the Register of Entities of the Bank of Portugal. This process is completed with on-line consultation through e-mail to the clients’ atention service of each institution.Taking into account the scarcity of these kind of products (although there are various institutions which develop an active policy of social responsibility), we come to the conclusion that the Portuguese case follows the path of the anglosaxon and european countries, although with a certain delay. The bigger importance given to the social responsibility it is not a burden for continuing working in this field.
Starting Page	89
Ending Page	100
Page Count	12
File Format	PDF
ISSN	18651984
Journal	International Review on Public and Nonprofit Marketing
Volume Number	1
Issue Number	2
e-ISSN	18651992
Language	English
Publisher	Springer-Verlag
Publisher Date	2004-01-01
Publisher Place	Berlin, Heidelberg
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Financial sector solidarity financial products social corporate responsibility Marketing
Content Type	Text
Resource Type	Article
Subject	Economics and Econometrics Marketing

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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Social responsability in financial institutions: An exploratory study in portugal