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How Fashion Brands Talk to Their Customers on Social Media
| Content Provider | Semantic Scholar |
|---|---|
| Author | García, Ángel Hernández |
| Copyright Year | 2017 |
| Abstract | Fashion brands are among the earliest adopters of social media networks. Fashion companies manage social media applications and integrate them into their global marketing strategies in an attempt to shift from transactional to relationship-based approaches. Nevertheless, decisions on social media marketing efforts often rely on intuition and trial and error rather than strategic thinking, which can potentially lead to a disconnection between the brands and their audience. This talk explores the language used by fashion brands in social media and the perception of consumers about brands’ marketing messages, using examples from Europe and Indonesia to help understand and improve the way fashion companies communicate with their customers. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://oa.upm.es/45552/1/SML_Speaker_Series_20170421.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
