NDLI: The Relationship between Psychological Capital and Organizational Citizenship Behavior among Employees in Bank Syariah X

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The Relationship between Psychological Capital and Organizational Citizenship Behavior among Employees in Bank Syariah X

Content Provider	Semantic Scholar
Author	Cintantya, Hapsari Salendu, Alice
Copyright Year	2017
Abstract	This research was conducted to study the relationship between Psychological Capital (PsyCap) and Organizational Citizenship Behavior (OCB) towards employees in Bank Syariah X. Psychological capital is an individual’s positive psychological state of development and is characterized by having self-efficacy, optimism, hope, and resiliency. Although OCB is not critical to the task or job, it serves to facilitate the organizational functioning. Therefore, not only employees are expected to fulfill their work obligations, they are also required to demonstrate the other positive behaviors that could promote the company to success. Psychological Capital (PsyCap) is one of the vital internal factors in regards to the Organizational Citizenship Behavior (OCB) emerging. Psychological Capital (PsyCap) is measured with Psychological Capital Questionnaire (PCQ) (2007), while organizational citizenship behavior (OCB) is measured by using Organizational Citizenship Behavior Scale (2002). Through Pearson Correlation statistic technique, it was found that from 135 survey participants, which are employees of Bank Syariah X’s main office, there is a positive and significant relationship between Psychological Capital (PsyCap) and Organizational Citizenship Behavior (OCB) (r=.53, p<.01, two-tailed). The results indicate a correlation between PsyCap and OCB, thus, the higher the employees’ PsyCap, the higher their OCB.
File Format	PDF HTM / HTML
Volume Number	1
Alternate Webpage(s)	http://proceedings.ui.ac.id/index.php/uipssh/article/download/75/119
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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