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Mobile Payment Systems in North America: User Challenges & Successes
| Content Provider | Semantic Scholar |
|---|---|
| Author | Fraser, Simon |
| Abstract | As smartphones continue to increase in popularity in North America so too does the opportunity to expand their use and functionality. Our study looks at one of these new opportunities, Mobile Payment Services (MPS). This study investigates user behaviors, motivations and first impressions of MPS in Canada and the United States through interviews with veteran users and interviews and diaries with new users. Participants used a variety of MPS, including: Google Wallet, Amazon Payments, LevelUp, Square and company apps geared towards payments (e.g., Starbucks). Our preliminary findings are presented as user successes and challenges. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://clab.iat.sfu.ca/pubs/Hillman-MobileCommerce-CHI2014.pdf |
| Alternate Webpage(s) | http://www.sfu.ca/~eoduor/serenawip2014.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |