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Avaliação Da Qualidade Dos Serviços Educacionais Prestados Por Uma Instituição De Ensino Superior (ies) Assessing the Quality of the Educational Services Provided by a Higher Education Institution (hei)
| Content Provider | Semantic Scholar |
|---|---|
| Author | Silva, Raquel Silveira Da |
| Copyright Year | 2012 |
| Abstract | This study was carried out with the aim of assessing the quality of degree programs in Administration and Management based on article 4 of Resolution no 4 of July 13, 2005, in which the Ministry of Education and Culture (mec) lists the skills that future administrators must have. An assessment scale for this purpose was backed by said Resolution and developed based on the students' perception of the quality. A survey was conducted with students enrolled in Administration and Management degree programs at a large Higher Education Institution (hei) located in the city of Sao Paulo, with the number of respondents totaling 629. The results indicate that, since the scores were below maximum, the skills required by the mec for degree programs in Administration are not being fully imparted to students through the educational services provided by the hei. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://raep.emnuvens.com.br/raep/article/download/100/62 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
