NDLI: The influence of perceived organizational support and job characteristics on organizational citizenship behavior with employee engagement as intervening variable on pharmacists

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The influence of perceived organizational support and job characteristics on organizational citizenship behavior with employee engagement as intervening variable on pharmacists

Content Provider	Scilit
Author	Machfud, D. M. Yulianti, P.
Copyright Year	2020
Description	This study was aimed at examining the influences of perceived organizational support, job characteristics, employee engagement, and organizational citizenship behavior. This research was quantitative research using questionnaires. The data were collected through surveys and filled by 52 pharmacists from 25 community franchise-pharmacies in Surabaya, East Java, Indonesia. Employee engagement was influenced significantly by perceived organizational support and job characteristics. Organizational citizenship behavior was influenced significantly by perceived organizational support, job characteristics, and employee engagement. There was a significant positive influence indirectly between perceived organizational support and organizational citizenship behavior through employee engagement, and an indirectly significant positive influence between job characteristics and organizational citizenship behavior through employee engagement. The implication of this study is that perceived organizational support of pharmacists is lacking but pharmacists have engagement to their profession, so OCB-I is greater than OCB-O in pharmacists. Book Name: Advances in Business, Management and Entrepreneurship
Related Links	https://api.taylorfrancis.com/content/chapters/edit/download?identifierName=doi&identifierValue=10.1201/9780429295348-142&type=chapterpdf
Ending Page	670
Page Count	5
Starting Page	666
DOI	10.1201/9780429295348-142
Language	English
Publisher	Informa UK Limited
Publisher Date	2020-01-06
Access Restriction	Open
Subject Keyword	Book Name: Advances in Business, Management and Entrepreneurship Robotics Job Characteristics Organizational Citizenship Behavior Employee Engagement Perceived Organizational Organizational Support
Content Type	Text
Resource Type	Chapter

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