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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Yanmei Xu Jing Zhu Lucheng Huang Zhaohong Zheng Jian Kang |
| Copyright Year | 2012 |
| Description | Author affiliation: China National Institute of Standardization, Beijing, China (Zhaohong Zheng; Jian Kang) || Beijing University of Technology, Beijing, China (Lucheng Huang) || School of management, Graduate University of Chinese Academy of Sciences, Beijing, China (Yanmei Xu; Jing Zhu) |
| Abstract | This paper presents results of an empirical study on the influences of staff's psychological factors to total quality management practices. SEM technique was used to analyze the data we gathered by face to face questionnaire investigation of manufacturing industry in Shanghai China. The results show that quality consciousness, staff's ability, Quality attitude and staff's interest have significant positive impacts to TQM practices, and the standardized regression weights are 0.772, 0.720, 0.539 and 0.666 respectively. Staff's feeling doesn't show significant effect to TQM practices. |
| Starting Page | 303 |
| Ending Page | 308 |
| File Size | 651805 |
| Page Count | 6 |
| File Format | |
| ISBN | 9781467301084 |
| e-ISBN | 9781467301107 |
| DOI | 10.1109/ICMIT.2012.6225822 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2012-06-11 |
| Publisher Place | Indonesia |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Psychological factors Psychology Quality awards Companies Lead Educational institutions Quality Management Total quality management Mathematical model |
| Content Type | Text |
| Resource Type | Article |
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