NDLI: An RFID based framework for race tyre companies customer satisfaction survey

Content Provider	IEEE Xplore Digital Library
Author	Andreoli, A. Fioretti, F. Pasqualini, S. Pierleoni, P.
Copyright Year	2009
Description	Author affiliation: ¿Dipartimento di Ingegneria Biomedica, Elettronica e Telecomunicazioni¿, Università Politecnica delle Marche, 60131 AN, Ancona, Italy (Andreoli, A.; Fioretti, F.; Pasqualini, S.; Pierleoni, P.)
Abstract	RFID technology is in great demand. Moreover, RFID devices are widely available and at low costs. So they can be used for a wide range of applications, such as supply chain, security, objects tracking, etc. In this paper we apply the RFID technology in conjunction with the well-known Internet protocols to realize an online customer satisfaction survey applied to kart racing. Especially we focus on the tyre evaluation by kart team mechanics. The proposed application should be a valid aid to the tyre companies. Specially the work is focused on all those companies whose clients are kart teams. Since kart world has not the same fundings availability as F1, we have to deploy a very cheap survey. For this purpose, RFID technology is a good choice, considering particularly passive RFID tags. Passive tags are embedded into the tyre during the vulcanization step. Then the tag can be read by a reader and the retrieved data are transferred to web and to a database server in order to collect more information about the tyre. Finally, the mechanics rate the analized tyre by filling a satisfaction form. Moreover all the rates can be analyzed by the tyre company in order to evaluate the quality of its products.
Starting Page	52
Ending Page	57
File Size	7567103
Page Count	6
File Format	PDF
ISBN	9781424435401
DOI	10.1109/SOLI.2009.5203903
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-07-22
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Costs Protocols Customer satisfaction Supply chains Information retrieval Tires Internet Security Passive RFID tags Radiofrequency identification
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in