NDLI: UK National Health Service information systems implementation: Emergence of and in informal groups

Content Provider	IEEE Xplore Digital Library
Author	Wilegoda-Wickramage, A.S. Patel, N.V.
Copyright Year	2010
Abstract	Emergence in informal groups is a key factor in successful Information System (IS) implementation. In the United Kingdom National Health Service (NHS), information systems are highly specific and designed to support specific functions. But their implementation raises problems. They are inherently non responsive to the emergence that occurs in informal groups in actuality such as doctors, nurses and administrators. The proposed theoretical framework is designed to understand emergence in informal groups as they respond to the implementation of information systems. The framework argues that informal group behavior should be characterized as a Complex Adaptive Systems (CAS), which affects the success of IS implementation. The theoretical framework is based on the Theory of Deferred Action, which suggests how emergence can be incorporated into formal design. It can be utilized to understand emergence in hierarchical organizations during the introduction of new IS and to develop strategies to incorporate emergence into the formal design of IS.
Starting Page	200
Ending Page	205
File Size	1185048
Page Count	6
File Format	PDF
ISBN	9781424493166
e-ISBN	9781424493159
DOI	10.1109/SII.2010.5708325
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-12-21
Publisher Place	Japan
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Adaptive systems Humans Medical services Organizations Silicon Complexity theory Information systems
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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