NDLI: Guidance performance indicator - Web metrics for information driven Web sites

Content Provider	IEEE Xplore Digital Library
Author	Stolz, C. Viermetz, M. Skubacz, M. Neuneier, R.
Copyright Year	2005
Description	Author affiliation: Kath. Univ., Eichstatt-Ingolstadt, Germany (Stolz, C.)
Abstract	For the evaluation of Web sites, a multitude of metrics are available. Apart from general statistical measures, success metrics reflect the degree to which a Web site achieves its defined objectives. Particularly metrics for e-commerce sites based on transaction analysis are commonly available and well understood. In contrast to transaction based sites, the success of Web sites geared toward information delivery is harder to quantify since there is no direct feedback of user intent. User feedback is only directly available on transactional Web sites. We introduce a metric to measure the success of an information driven Web site in meeting its objective to deliver the desired information in a timely and usable fashion. We propose to assign a value to each click based on the type of transition, duration and semantic distance. These values are then combined into a scoring model describing the success of a Web site in meeting its objectives. The resulting metric is introduced as the GPI and its applicability shown on a large corporate Web site.
Sponsorship	IEEE Comput. Soc. Web Intelligence Consortium (WIC) Assoc. for Comput. Machinery (ACM)
Starting Page	186
Ending Page	192
File Size	136522
Page Count	7
File Format	PDF
ISBN	076952415X
DOI	10.1109/WI.2005.69
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2005-09-19
Publisher Place	France
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Business communication Navigation Profitability Feedback Web and internet services Investments Web pages Companies Marketing and sales
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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